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Benefits and Other Key Contacts                 Printer Friendly

For Questions on: Contact:
Address Change

For Pension Plan/401(k) Savings Plan

Retiree Service Center
1-800-762-7327

Death of a retiree or spouse

For Pension Plan/401(k) Savings Plan

Retiree Service Center
1-800-762-7327
Retiree Medical Benefits for general questions or to enroll in medical coverage: Retiree Service Center
1-800-762-7327
Sears Holdings (Kmart & Sears) Master Retiree Medical Plan Summary Plan Descriptions:
For specific questions about the Aetna Medical plans and prescription drugs, you can call Aetna directly at the numbers provided below.
Aetna Medicare Rx Access Prescription Drug Plans 1-800-254-2239
www.searsretiree.aetnamedicare.com
Aetna Member Services
(for general questions)
Pre-65: 1-800-432-1623
Post-65: 1-800-254-2239
Aetna Rx Home Delivery™ Pre-65: 1-800-432-1623
Post-65: 1-800-254-2239
Aetna preferred drug list (Formulary) Pre-65: www.aetna.com/formulary
Post-65: www.aetnamedicare.com
Group Universal Life Insurance Prudential
1-800-778-3827
Pension Plan
For questions about: reporting a death; change of address; pension checks; pension options; direct deposit
Financial Benefits Service Center
1-888-875-0498

ING
Pension Service Center
PO 56856
Jacksonville, FL 32241-6856

The Savings Plans
(formerly 401(k) Savings Plan)

For questions about: reporting a death; change of address; investment changes

Sears Holdings Benefits Center
1-888-88sears (1-888-887-3277)

Follow the prompts to financial benefits and speak to a Benefits Center representative.

Personal Plans Voluntary Benefits Program
Insurance services offered through licensed insurance agency affiliates include: Auto, Home, Pet, Vision, Legal, Long Term Care and Mortgage assistance
Marsh Voluntary Benefits
1-800-845-6270
www.personal-plans.com/sears
Retiree Discount Cards
For questions or to order a replacement card
Retiree Service Center
1-800-762-7327
Credit Customer Service:
Sears Card®
Sears MasterCard®
The Great Indoors Card®

1-800-917-7700
1-800-669-8488
1-800-823-7879
To find a Sears or Kmart store Go to Sears.com  or Kmart.com
Sears Holdings Archives
Sears/Kmart archives web site
E-mail: SHCarchives@searshc.com
Sears/Kmart Retiree Web Site www.SearsHoldingsAlumni.com
Sears Holdings retiree newsletter Submit stories/ideas to
e-mail CorpComm@searshc.com

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