| For Questions on: |
Contact: |
| Address Change |
See each plan |
Death of a retiree or spouse |
See each plan |
Retiree Medical Benefits for general questions or to
enroll in medical coverage:
|
See Aetna information below |
| Plans: |
Contact: |
|
For specific questions about the Aetna Medical plans and prescription drugs, you can call Aetna directly numbers provided below. |
| Aetna Medicare Rx Access Prescription Drug Plans |
1-800-254-2239
http://searsretiree.aetnamedicare.com |
Aetna Member Services
(for general questions) |
Pre-65: 1-800-432-1623
Post-65: 1-800-254-2239 |
| Aetna Rx Home Delivery™ |
Pre-65: 1-800-432-1623
Post-65: 1-800-254-2239 |
| Aetna preferred drug list (Formulary) |
Pre-65:
www.aetna.com/formulary
Post-65:
www.aetnamedicare.com |
| Retiree Life Insurance- For questions about: reporting a death; change of address; investment changes |
Securian: 888-887-3277
Claims prior to 01/01/2016 will be handled by Prudential: 800-524-0542. |
| Group Universal Life Insurance For questions about: reporting a death; change of
address; investment changes |
Prudential
1-800-778-3827 |
|
Pension Plan- For questions about: reporting a death; change of address; checks; pension options; direct deposit |
Sears Holdings Pension Service Center
1-800-953-5390 |
The Savings Plans
(formerly 401(k) Savings Plan)
For questions about:
reporting a death; change of address; investment
changes |
Sears Holdings Benefits Center
1-888-88sears (1-888-887-3277)
Follow the prompts to financial benefits and speak to a Benefits Center representative.
|
Retiree Discount Cards
For questions or to order a replacement card
|
Sears Holdings HR Support Services
1-888-887-3277 Follow the prompts and speak to a Sears Holdings HR Support Services representative (option 6)
|
Credit Customer Service:
Sears Card®
Sears MasterCard® |
1-800-917-7700
1-800-669-8488 |
|
To find a Sears or Kmart store |
Go to Sears.com
or Kmart.com |
Sears Holdings Archives Email:
Sears/Kmart archives web site |
E-mail: SHCarchives@searshc.com
www.searsarchives.com |
|
Sears/Kmart Retiree Web Site |
www.SearsHoldingsAlumni.com |
| Sears Holdings retiree newsletter |
Submit stories/ideas to
e-mail: CorpComm@searshc.com
|
