Sears Holdings Corporation
Home Press Releases Investors Corporate Governance Community Careers
HOME DISCOUNTS AWARDS WHO TO CONTACT
Who to Contact                 Printer Friendly

For Questions on: Contact:
Address Change Retiree Service Center
See each plan

Death of a retiree or spouse

Retiree Service Center
See each plan
Retiree Medical Benefits for general questions or to enroll in medical coverage:


Retiree Service Center
See each plan
Plans: Contact:
For specific questions about the Aetna Medical plans and prescription drugs, you can call Aetna directly numbers provided below.
Aetna Medicare Rx Access Prescription Drug Plans 1-800-254-2239
http://searsretiree.aetnamedicare.com
Aetna Member Services
(for general questions)
Pre-65: 1-800-432-1623
Post-65: 1-800-254-2239
Aetna Rx Home Delivery™ Pre-65: 1-800-432-1623
Post-65: 1-800-254-2239
Aetna preferred drug list (Formulary) Pre-65: www.aetna.com/formulary
Post-65: www.aetnamedicare.com
Retiree Life Insurance- For questions about: reporting a death; change of address; investment changes Prudential
1-800-778-3827
Group Universal Life Insurance For questions about: reporting a death; change of address; investment changes Prudential
1-800-778-3827
Pension Plan- For questions about: reporting a death; change of address; checks; pension options; direct deposit Sears Holdings Pension Service Center
1-800-953-5390
The Savings Plans
(formerly 401(k) Savings Plan)

For questions about: reporting a death; change of address; investment changes

Sears Holdings Benefits Center
1-888-88sears (1-888-887-3277)

Follow the prompts to financial benefits and speak to a Benefits Center representative.

Personal Plans Voluntary Benefits Program
Insurance services offered through licensed insurance agency affiliates include: Auto, Home, Pet, Vision, Legal, Long Term Care and Mortgage assistance
Mercer Voluntary Benefits
1-800-845-6270
www.personal-plans.com/sears
Retiree Discount Cards
For questions or to order a replacement card
Retiree Service Center
1-800-762-7327
Credit Customer Service:
Sears Card®
Sears MasterCard®

1-800-917-7700
1-800-669-8488
To find a Sears or Kmart store Go to Sears.com  or Kmart.com
Sears Holdings Archives Email:
Sears/Kmart archives web site
E-mail: SHCarchives@searshc.com
www.searsarchives.com
Sears/Kmart Retiree Web Site www.SearsHoldingsAlumni.com
Sears Holdings retiree newsletter Submit stories/ideas to
e-mail: CorpComm@searshc.com

Get Connected
Join the Kmart & Sears Communities
Write a Review | Help
Who to Contact
Retiree Council
Retiree Club Contacts
Locate a Sears / Kmart Store
Share Your Feedback





Shop Your Way Rewards

Read blogs or chat with other Sears retirees

Read blogs or chat with other Kmart retirees

Home Improvement Projects, Owner's Manuals and Home Management

Home Improvement and Repair


©2014 Sears Holdings Corporation Terms of Service Privacy Policy California Privacy Rights